Buying information
Frequently asked questions
Here are the questions we hear most often. If yours isn't here, message us on WhatsApp and we'll be glad to help.
9 questions
Can't find your question? Message us01Where can I buy Noveltia products?
Our products are sold at Home Depot, Amazon, Mercado Libre and Cotidiana (formerly Bed Bath & Beyond Mexico). On each product page, under "Available at", you'll find direct links to the stores that carry that product online.
If you don't see the store you're looking for, or want to know where to find a model, message us on WhatsApp.
02Why don't I see prices on the site?
Each store sets its own prices. If you want to buy in quantity or need something specific, request a quote on WhatsApp and we'll reply with a proposal for what you need.
03How do I request a quote?
On the product page, choose the quantity (1 pc if you don't change it) and tap "Request a quote". WhatsApp opens with the product name, model, quantity and link already filled in; just send the message.
To quote several products, add them to the same conversation with their model and quantity.
04Do you work with businesses?
Yes. For restaurants, hotels and cafés we offer Gabinetto coat racks: see the line at gabinetto.noveltia.com and request your quote on WhatsApp with the models and quantities you need.
You can also request a quantity quote for any other product in the catalog.
05Which brands are part of Noveltia?
Noveltia, Trendy Loft, Art & Home and Gabinetto. Browse them by category in Products.
06Where can I find a product's dimensions, material and contents?
On each product page, in its features and specifications. The model number (for example, HB-6062) appears on the product page and on the packaging: keep it handy when you message us so we can find the exact product.
07I'm looking for a product that's no longer in the catalog
Some products are no longer available. Their pages stay on the site with a notice and suggestions for similar products. If you're looking for a specific one, message us on WhatsApp with its name or model and we'll help you find an alternative.
08How can I contact Noveltia?
On WhatsApp at +52 56 4004 4181 or by phone at 55 5220 7600. You can also reach us from the WhatsApp button on any page.
09What do you do with my data?
This site doesn't ask you to create an account or fill out forms. See the details in our privacy notice.
We couldn't find that question. Message us on WhatsApp and we'll help.
Rather message us?
On WhatsApp, we answer your questions about Noveltia products, where to buy and personalized quotes.
